Welcome to Mytionery, the innovative service provided by Luppiter Tech Solutions and Services Pvt Ltd, a company dedicated to revolutionizing your driving experience. These detailed terms and conditions ("Terms") establish a robust legal framework governing your engagement with our Tyre Pressure mobile and web applications ("Platform") and any associated services. These T&C are collectively an electronic record in terms of the Indian Contract Act, 1872; the Information Technology Act, 2000, the rules made thereunder; and the amended provisions pertaining to the electronic records in various other statutes as amended by the Information Technology Act, 2000. By accessing or utilizing the Platform, you enter into a legally binding agreement with Luppiter Tech Solutions and Services Pvt Ltd, herein referred to as the "Company," "we," "us," or "our." Please carefully review these Terms before proceeding with your use of the Platform. Should you disagree with any aspect of these Terms, kindly refrain from accessing or using the Platform. The Company may, at its sole discretion, change, modify, or amend the T&C at any time to comply with legal or regulatory requirements or for other legitimate business purposes. Updated T&C will be posted at website address. Users are responsible for reviewing the T&C on the website, platform, or app, and are encouraged to check them frequently. The Company is not obligated to notify users of any changes. Continued use of the Platform, Content, and/or Services after updates are posted indicates acceptance of the new T&C. References to the T&C will always refer to the latest version. Information on the Platform should not replace your independent investigation.

By accessing this website and mobile application, we assume you accept these terms and conditions. Do not continue to use Mytionery if you do not agree to take all of the terms and conditions stated on this page.

Before delving into the intricacies of our agreement, let's clarify some key definitions:

• Platform: The term "Platform" encompasses both the Mytionery mobile and web applications, facilitating seamless access to our innovative services.
• User: Any individual or entity accessing or utilizing the Platform falls under the category of "User," referred to herein as "you" or "your."
• Services: Our product offerings, provided through the Platform or web application, are collectively termed as "Services."
• Data: This refers to any information collected from or about you during your interaction with the Platform, including personal data.
• Company: "Company" denotes Luppiter Tech Solutions and Services Pvt Ltd, the esteemed provider of the Platform.
• AWS: We utilize Amazon Web Services ("AWS") for efficient data management, ensuring a seamless user experience.
• Privacy Policy: Your data's security is paramount. Our "Privacy Policy" governs the collection, usage, and protection of your valuable information.
• Refund/Return Policy: Our "Refund/Return Policy" outlines procedures and conditions for potential reimbursement of subscription fees.
• Terms: The comprehensive set of regulations delineated in this document forms the "Terms" governing your interaction with the Platform.

The Mytionery is a comprehensive digital solution designed for individuals and businesses that require seamless management of their stationary needs. This innovative application serves as a virtual hub for organizing, purchasing, and tracking stationary supplies, making it ideal for office environments, educational institutions, and personal use.

Users are required to pay the subscription fees as specified on the Platform to access certain Services. All fees are non-refundable unless otherwise stated. All payments shall be processed through a third-party payment gateway. By subscribing to the Services, you agree to comply with the terms and conditions of the payment gateway provider. The Company shall not be liable for any issues, errors, or losses arising from payment transactions processed through the payment gateway. Any disputes or concerns regarding payment processing must be addressed directly with the payment gateway provider. The Company reserves the right to modify the subscription fees at any time. Any fee changes will be communicated to users in advance and will apply to subsequent subscription periods. If your payment method fails or your account is past due, we may suspend or terminate your subscription and access to the Services until payment is received. All fees are exclusive of any applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying any such taxes applicable to your use of the Services. Users are required to pay the subscription fees as specified on the Platform to access certain Services. All fees are non-refundable unless otherwise stated. All payments shall be processed through a third-party payment gateway. By subscribing to the Services, you agree to comply with the terms and conditions of the payment gateway provider. The Company shall not be liable for any issues, errors, or losses arising from payment transactions processed through the payment gateway. Any disputes or concerns regarding payment processing must be addressed directly with the payment gateway provider. The Company reserves the right to modify the subscription fees at any time. Any fee changes will be communicated to users in advance and will apply to subsequent subscription periods. If your payment method fails or your account is past due, we may suspend or terminate your subscription and access to the Services until payment is received. All fees are exclusive of any applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying any such taxes applicable to your use of the Services.

To engage with our Platform, Users must fulfil the following criteria:

• Individuals must possess the legal capacity to enter into contractual agreements.
• Accuracy and completeness in providing registration information are indispensable prerequisites for utilizing our Services.

We hold integrity and legality in high regard. As such, Users are explicitly prohibited from:

• Violating any local, national, or international laws or regulations.
• Engaging in illicit or fraudulent activities leveraging the Platform.
• Tampering with the Platform's functionality or underlying systems.
• Unauthorized access to restricted areas of the Platform is strictly forbidden.

In case of non- compliance with any applicable laws, rules or regulations, or the Agreement (including the Privacy Policy) by a User, we shall have the right to immediately terminate your access or usage rights to the Platform and Services and to remove non-compliant information from the Platform. We may disclose or transfer User-generated information to our affiliates or governmental authorities in such manner as permitted or required by applicable law, and you hereby consent to such transfer by us.

As a User, you possess certain rights and obligations:

• Accessing and utilizing the Platform in strict adherence to these Terms is your prerogative.
• Safeguarding your account credentials and reporting any unauthorized account usage are obligations you must fulfil.
• Compliance with applicable laws, regulations, and these Terms is imperative.
• Providing accurate and comprehensive information to the Company is obligatory.
• Refraining from sharing account credentials with third parties is a crucial responsibility.

All comments, feedback, reviews, suggestions, ideas, and other submissions ("Comments") provided to the Company via the Platform or related to its use will become the Company's property. This transfer includes all worldwide rights, titles, and interests in the Comments, allowing the Company to use them commercially or otherwise without restriction. The Company is not obligated to keep Comments confidential, compensate the user, or respond to them.

Users must ensure their Comments do not infringe on third-party rights (e.g., copyright, trademark, privacy) or contain defamatory, unlawful, abusive, or obscene content. Users are responsible for their Comments' content and must not transmit materials that could disrupt the Platform's functionality.

The Company may terminate or restrict access to the Platform if users violate these terms or engage in illegal or fraudulent activities. Users and their representatives are prohibited from making defamatory statements about the Company, its employees, clients, operations, or services. Violations may result in compensation claims and legal action from the Company, including civil and/or criminal proceedings for defamation.

Respect for intellectual property rights is foundational to our operations. All trademarks, copyrights, and patents associated with the Platform belong exclusively to the Company. Users are granted a restricted, non-exclusive license to utilize the Platform for personal or internal business purposes. The Company independently designs, updates, and maintains the Platform. By accessing the Platform, you are granted a license from us. All rights, title, and interest in the text, graphics, audio, design, and other works on the Platform, including intellectual property such as the domain name, copyrights, trade names, trademarks, patents, and designs, are owned by the Company or its licensors. Third-party trademarks and brand names on the Platform are the property of their respective owners. The Platform's content is for personal use only, unless otherwise permitted. Any alteration or commercial use of the material on the Platform violates the intellectual property rights of the Company and its affiliates or third-party providers. We reserve the right to suspend or cancel the service if a computer virus, bug, or other technical issue compromises security or proper administration. You acknowledge that using the Platform or its Services does not grant you any rights to the content. The Company reserves the right to change or modify the content at its sole discretion.

Subject to your adherence with these T&C, the Company grants you a limited, non-exclusive, non-sub licensable, revocable, non-transferable license to access and use the Applications on your personal device and to access any content, information, and related materials available through the Services, solely for your personal use of the Services. The Company and its licensors retain all rights not expressly granted in these T&C. You agree not to use, copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, perform, transmit, stream, broadcast, or otherwise exploit the Platform and Services, except as explicitly allowed by these T&C. No licenses or rights are granted to you by implication or otherwise, except those expressly provided in these T&C. The Platform and its intellectual property rights are owned by the Company.

It's essential to note instances where the Company is exempt from liability:

• Losses or damages resulting from User misuse or unauthorized access to the Platform are beyond our purview.
• Indirect, incidental, or consequential damages arising from Platform usage are not attributable to the Company.
• Errors or inaccuracies in Platform content or information do not render the Company liable.

Users are obligated to defend, indemnify, and hold harmless the Company, its affiliates, subsidiaries, joint venture partners, and their employees, contractors, directors, suppliers, and representatives from any liabilities, losses, claims, and expenses (including reasonable attorneys’ fees) arising from your use or misuse of the Services and Platform, your violation of the T&C, or any applicable laws, contracts, policies, or regulations. The Company reserves the right to assume exclusive defense and control of any matter subject to your indemnification, and you agree to assist and cooperate with the Company in such cases.

The Company retains the prerogative to suspend or terminate User access to the Platform at its discretion, in cases of Terms violations or for reasons deemed appropriate by the Company. The Company may terminate your use of the Platform or any Service at any time for any reason, including breach of these Terms and Conditions (T&C). The Company has the right, but not the obligation, to refuse access to the Platform. Except for the rights and licenses granted in these T&C, all other rights are reserved and no additional rights or licenses are granted, implied or otherwise. If your account is temporarily or indefinitely suspended or terminated, you may not continue to use the Platform with the same account, a different account, or by re-registering under a new account. Upon termination of an account for any of the reasons mentioned, you will no longer have access to any data, messages, or other material you have stored on the Platform. You may terminate these T&C at any time for any reason. Obligations and liabilities incurred by the parties prior to the termination date will survive the termination of these T&C. These T&C will remain in effect until either you or the Company terminates them. If you fail, or if we suspect you have failed, to comply with any term or provision of these T&C, we may terminate this agreement without notice, and you will remain liable for all amounts due up to and including the date of termination.

We utilize Amazon Web Services ("AWS") servers for the management and handling of data. You acknowledge and agree that your use of the Platform may involve the storage and processing of your data on AWS servers, and you consent to such storage and processing. We employ industry-standard security measures to protect your data stored on AWS servers, but we cannot guarantee absolute security.

We are committed to protecting the privacy and security of your data. "Data" refers to any information collected from or about you, including but not limited to your name, vehicle number or identification number, license number, contact details, and any other information provided by you or collected through your use of the Platform. We do not use cookies for tracking or any other purposes. However, by using the Platform, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy. Our Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By using the Platform, you acknowledge that you have read and agree to our Privacy Policy.

The Platform may require access to certain features of your device, including but not limited to your location, camera, and picture/gallery. By using the Platform, you grant us permission to access and use these features for the sole purpose of providing the Services to you. We use your location information to provide you with accurate tire pressure data based on your location. We may use your camera and picture/gallery access to enable certain features of the Platform, such as capturing images of your vehicle's tire pressure readings.

We will only share your data within the Company and with third parties who are involved in providing the Services to you. This may include Company personnel, riders who will deliver the products. Your data will only be shared to the extent necessary for the provision of the Services and will be kept confidential in accordance with applicable laws and regulations.

These T&C and any separate agreements under which we provide you Services shall be governed by and construed in accordance with the laws of India, with jurisdiction in Mumbai, India. In case of any dispute or difference between the User and the Company regarding the interpretation of these T&C, or any claims or disputes arising from these T&C, the matter shall be referred to a sole arbitrator appointed by mutual consent. The arbitration proceedings shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996, and the courts of Mumbai shall have sole jurisdiction over the matter and its enforcement.

At Mytionery, we strive to ensure that our customers have a seamless and transparent shopping experience. To maintain the highest quality standards and minimize discrepancies, we implement an Open Box Delivery system. Please carefully review our Refund and Return Policy outlined below:

• A. Verification at Store:
  • Before dispatch, all items in your order will be carefully verified and packed in your presence (if applicable) or under strict quality checks at our store.
  • A detailed invoice and packaging confirmation will be recorded.
• B. Open Box Delivery Process:
  • Upon delivery, the delivery executive will present the package to you for inspection.
  • You are required to verify the contents of the package in the presence of the delivery executive.
  • If the items match the order, are undamaged, and meet your expectations, you will provide the OTP shared with you at the time of purchase to the delivery executive. This will close the order.
• C. Discrepancy Handling:
  • If you notice any discrepancy (e.g., missing items, incorrect products, or damage), you must notify the delivery executive immediately.
  • The delivery executive will record the issue, and the package will be returned to the store for resolution.
  • A replacement or refund will be initiated after a thorough review of the reported issue.
• D. Post-Closure Returns and Refunds:
  • Once the order is closed by providing the OTP, no refund, return, or exchange will be entertained unless the product is defective or falls under our warranty/returnable product category.
  • Requests for post-closure returns must be made within [insert timeline, e.g., 7 days] of delivery with valid proof of defect or issue.
• E. Exceptions:
  • Certain products, such as customized, perishable, or clearance items, may not be eligible for return or refund. Please refer to the product listing for specific exclusions.
• F. Customer Responsibility:
  • It is the customer’s responsibility to verify the items at the time of delivery thoroughly. Mytionery will not entertain claims for issues that could have been identified during the open box inspection process but were not reported.