Cancellation Policy
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At Mytionery, we strive to provide a seamless shopping experience. However, if you need to cancel your order, please review our policy below:

1. Order Cancellation:

  • Orders can be canceled before they are dispatched.
  • Once an order is dispatched, it cannot be canceled.

2. How to Cancel an Order:

  • Log in to your Mytionery account and navigate to 'My Orders.'
  • Select the order you wish to cancel and click on 'Cancel Order.'
  • You may also contact our customer support team for assistance.

3. Refund Process:

  • If the order is successfully canceled before dispatch, the refund will be processed within [X] business days.
  • Refunds will be credited to the original payment method used during the purchase.

4. Non-Cancellable Items:

  • Certain products, including personalized and customized items, cannot be canceled once an order is placed

5. Contact Us:

  • For any queries regarding order cancellation, please reach out to our support team at [support email] or call [helpline number].